DOOR NOT CLOSING SECURELY
Check if the Door closed Securely
Check with the door seal if any foreign objects are in seal area.
Ice buildup at the top of the unit (EFIC235)
Ice buildup has resulted in the top of the ice maker to pop up, please contact support@curtiscs.com for support. They will provide you with information on replacing your ice maker.
LEAKAGE / WATER LEAKING
Check if the leakage is from the bottom of the unit and if plug is in drain (if applicable)
Check with the temperature on the freezer settings (cold enough).
MAKING ICE IN THE UNIT ( FROZEN)
Check overall temperature setting / try to decease temperature setting
Check if all door seals are in contact with frame / chassis.
Clean door seals with damp cloth (made with warm water and mild dish soap) and dry thoroughly
My Ice Maker Appears to be Scratched:
Your unit has been manufactured with a protective plastic film covering its stainless steel surfaces to prevent scratches during packaging and shipping.
Please gently peel off all of the protective plastic film to expose the stainless steel below.
My Ice Maker is Wet or has Condensation Inside:
Any moisture found when unpacking your icemaker is a result of Factory Quality Assurance Testing during the manufacturing process. You can be assured that your ice maker is factory fresh.